CNN: Neptune Meters and billing overcharges in Atlanta

…That doesn’t convince residents like Wilda Cobb, who is astounded at a water bill that now totals $10,071.

Her bill spiked to more than $1,200 in November, then skyrocketed to $6,879 in December.
“I am furious, I am upset, I’m confused,” Cobb said. “I can’t get an answer from the city because they won’t admit there is a problem.”

A city official reviewed Cobb’s bills, and said the unusually high usage for the two months would normally mean there was some kind of leak, possibly with the irrigation system. The city installed a data logger meter that tracks usage during each day.

Her latest bill is down to just $34.

Ironically, Cobb knows something about water issues. She’s an attorney for the Environmental Protection Agency.

“As I person, I know something’s wrong here,” Cobb said. “As an attorney, what can I do about it? But, I don’t think it takes a law degree to say $7,000 for a month’s use of water by one person in a small home is just crazy without a leak.”

More at cnn.com
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